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***We will accept prescription requests to our email address.  We will also accept photos to support a consultation if a clinician has requested these.  

We will not action or respond to general enquiries or other requests. If you have any questions or queries please telephone the surgery on 0131 537 4407 for further assistance. ***

 


Video

* * * VIDEO CONSULTATIONS * * *

We are now offering video consultation appointments.  These consultations are a great way for the GP to both see and hear you in the current climate where we are trying to give patients the best care we can, whilst abiding by social distancing rules.  

You can connect on an iPhone, Android device, PC or laptop as long as you have either Safari or Google Chrome.

Please phone the surgery to book a secure video consultation appointment before clicking on the link below.

Five minutes prior to your appointment time please click on this link: 

Click me to access VIDEO CALL SERVICE

Set up your call by entering the required information and ticking the Terms & Agreement box. Please then wait in the virtual waiting room until the doctor answers your call.

Your call will only be answered if you have a pre-booked video consultation appointment. 

Please see the NearMe link for more information NHSNearMe



MIA logo

NHS Lothian is asking anyone with a minor injury to Call MIA first to get advice about minor injuries quickly and safely.


Call MIA is an online video consultation service for patients aged 12 years and over who have an injury less than 14 days old. It is carried out by a qualified Nurse Practitioner who can provide advice in minutes on injuries including:

• strains, sprains and suspected broken bones of arms and legs
• wounds and minor burns
• minor bumps to head and face
• simple eye injuries
• insect bites and stings

A lot of minor injuries can be treated from the comfort of your own home or with the help of a local pharmacist. If you do need to be examined in person, Call MIA will arrange a suitable appointment at a minor injuries service so you don’t need to wait when you attend.

To discuss your injury and arrange an appointment if required call 111.

If your minor injury is over 14 days old, please contact your local GP. Children aged 12 years and under should attend one of the services at the Royal Hospital for Sick Children (Sciennes Road), Western General Hospital or St John’s Hospital.

 



VITAMIN D

We are aware that letters have been sent out to patients who have been asked to previously shield or have been added to the list of those considered at a higher risk from coronavirus.

This letter offers a free supply of vitamin D. Please note you must contact the number stated on your letter or follow the text request options. Please do not contact the surgery to organise this.



Patients Requesting Face Mask Exemption

There is no requirement for GPs to provide exemption letters. Please click on the following link below for more information.

https://www.transport.gov.scot/coronavirus-covid-19/

"You must wear a face covering when using public transport in order to prevent the transmission of the virus. For children under 5 years of age or those with particular health conditions who cannot put on, wear or remove a face covering because of any physical or mental illness or impairment or disability or without severe distress an exemption applies. 

There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above."

Some useful information for patients:

https://accessibletravel.scot/face-mask-exemption-not-ever…/


A Note to our Patients

Whilst our doors are currently closed, we are working at full capacity, just in a different way to which we operated before Covid-19.

  • We are now consulting in the main by telephone, followed by our new video consulting service and we are also still seeing a small number of patients face to face.
  • We are using these different consulting methods to limit the footfall to surgery, to ensure that we can follow social distancing rules and primarily to ensure the safety of patients and staff.
  • We ask that you do not hesitate to call us if you have a health concern, though we also ask that you consider the urgency of your health concern. As demand continues to increase, same day appointments should only be used for an urgent concern. This enables those who really need it to use this service.
  • If you are invited into the surgery, we ask, if you are able, to wear some sort of face covering whilst you are in attendance.

We would like to take the opportunity at this time, to once again thank all of our patients for their cooperation during these unusual times.


 

(Site updated 02/12/2020)
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