How We Helped Our Patients over Summer

Over the past three months (June, July, and August), our team supported 18,067 patients. We provided help through face-to-face appointments, phone calls, home visits, prescription queries, and emergency care.

Thank you to everyone who came to their appointments. Here is a breakdown of the care we delivered over the summer:

How You Can Help Us

While most patients attended their visits, 541 appointments were missed across the three months.

If you no longer need your appointment, please let us know as soon as possible.

  • Should you need to cancel your appointment please provide us with at least 24 hours notice.
  • Please call the surgery on 0131 537 4407 to cancel an appointment if it is no longer required. 

If you receive a text message appointment reminder that gives you the option to cancel, follow the instructions in the message.

Telling us early allows us to offer that time to another patient who needs care.