Practice Privacy Policy
This is the Privacy and Practice Fair processing notice of South Queensferry Medical Practice, 41 The Loan, South Queensferry Edinburgh, EH30 9HA. Other practice policy documents are also available online.
Telephone Number: 0131 537 4407
Your health and your privacy are our top priorities. To provide you with high-quality, safe, and effective care, we maintain a record of your health history, including any treatments you have received or are currently planning. We handle this information with the highest level of confidentiality and in strict accordance with data protection laws.
Data Privacy and Your Information
South Queensferry Medical Practice and NHS Lothian work together to look after your medical records safely and securely. We use your personal and health information to provide you with safe, high-quality healthcare, manage appointments, and ensure our services meet patient needs.
Below you will find our detailed privacy notices, which explain how your data is used, how we protect your information, and your legal rights under data protection law.
How We Use Your Information
As part of our NHS Scotland contract for Primary Care Services we deliver coordinated, person-centred care. We use your data to:
- Maintain accurate records of your physical and mental health.
- Ensure our clinical team has the most up-to-date information to treat you safely.
- Coordinate with other NHS Scotland services (such as hospitals or specialists) when necessary for your care.
Your Rights and Choices
This notice provides an overview of how we collect and protect your data. It is not exhaustive, but we believe in being “open and honest” about your information. You have the right to:
- Access the information we hold about you.
- Request corrections to any inaccuracies.
- Object to certain types of data processing.
Your Rights and Contacts
You have the right to request access to your health records, ask for corrections, or object to certain uses of your information. If you have questions about your privacy or wish to update your details, please contact:
Practice Manager Lynne Harrison, South Queensferry Medical Practice, 41 The Loan South Queensferry EH30 9HA.
If you wish to speak to our Data Protection Officer or make a formal enquiry, you can contact the Information Governance team at NHS Lothian:
Data Protection Officer Information Governance, Woodlands House 74 Canaan Lane Edinburgh EH9 2TB Phone: 0131 465 5444 Email: [email protected]
Compliance and Your Rights
We take our legal obligations seriously. This privacy policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our goal is to be as clear and transparent as possible. If you have questions about how your local jurisdiction’s laws apply to our services, or if you feel our policy could be improved, please contact our Data Protection Officer.
Understanding How Your Data is Used
We believe patients should be in control of their information. To help you understand how health data supports your care and fuels medical research, we recommend visiting Understanding Patient Data.
This resource explains:
- How and why health data is used for care and research.
- The strict rules governing what is and isn’t allowed.
- The safeguards in place to keep your personal information secure.
Visit the Understanding Patient Data website
Keeping This Policy Up to Date
To ensure we always meet the highest standards, we review and update this Privacy Notice regularly. The version published on this page is the one currently in effect.
Our website is provided by GenPra GP Websites Ltd. Data submitted via standard website forms is encrypted, sent directly to our secure practice inbox, and never stored by GenPra. If you subscribe to our e-newsletter, your email address is securely stored on the website to send you updates. For full details, read the GenPra Patient Privacy Notice.