* * * VIDEO CONSULTATIONS * * *
We are now offering video consultation appointments. These consultations are a great way for the GP to both see and hear you in the current climate where we are trying to give patients the best care we can, whilst abiding by social distancing rules.
You can connect on an iPhone, Android device, PC or laptop as long as you have either Safari or Google Chrome.
Please phone the surgery to book a secure video consultation appointment before clicking on the link below.
Five minutes prior to your appointment time please click on this link:
Click me to access VIDEO CALL SERVICE
Set up your call by entering the required information and ticking the Terms & Agreement box. Please then wait in the virtual waiting room until the doctor answers your call.
Your call will only be answered if you have a pre-booked video consultation appointment.
Please see the NearMe link for more information NHSNearMe
Patients Requesting Face Mask Exemption
There is no requirement for GPs to provide exemption letters. Please click on the link below for more information.
"You must wear a face covering when using public transport in order to prevent the transmission of the virus. For children under 5 years of age or those with particular health conditions who cannot put on, wear or remove a face covering because of any physical or mental illness or impairment or disability or without severe distress an exemption applies. There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above."
Some useful information for patients:
A Note to our Patients
Whilst our doors are currently closed, we are working at full capacity, just in a different way to which we operated before Covid-19.
We are now consulting in the main by telephone, followed by our new video consulting service and we are also still seeing a small number of patients face to face.
We are using these different consulting methods to limit the footfall to surgery, to ensure that we can follow social distancing rules and primarily to ensure the safety of patients a...nd staff.
We ask that you do not hesitate to call us if you have a health concern, though we also ask that you consider the urgency of your health concern. As demand continues to increase, same day appointments should only be used for an urgent concern. This enables those who really need it to use this service.
If you are invited into the surgery, we ask, if you are able, to wear some sort of face covering whilst you are in attendance.
We would like to take the opportunity at this time, to once again thank all of our patients for their cooperation during these unusual times.
Minor Injuries Assessment
NHS Lothian are now offering a Minor Injury Assessment by video call in your own home. Their aim is to provide timely assessments, advice and treatment for patients.
Calling the number 07977 246848, patients will be offered an appointment for a private, secure and confidential video call assessment which they access via a link that opens a live chat with one of the Minor Injury Unit team. Lines are open from 11am until 7pm.
Types of injuries suitable for Call MIA:
- strains, sprains and suspected broken bones
- wounds and burns
- musculoskeletal conditions (joints, ligaments, muscles, nerves, tendons)
Click here for more details on MIA.
For more details on the Minor Injuries Unit service click here.
(Site updated 17/07/2020)