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Video

* * * VIDEO CONSULTATIONS * * *

We are now offering video consultation appointments.  These consultations are a great way for the GP to both see and hear you in the current climate where we are trying to give patients the best care we can, whilst abiding by social distancing rules.  

You can connect on an iPhone, Android device, PC or laptop as long as you have either Safari or Google Chrome.

Please phone the surgery to book a secure video consultation appointment before clicking on the link below.

Five minutes prior to your appointment time please click on this link: 

Click me to access VIDEO CALL SERVICE

Set up your call by entering the required information and ticking the Terms & Agreement box. Please then wait in the virtual waiting room until the doctor answers your call.

Your call will only be answered if you have a pre-booked video consultation appointment. 

Please see the NearMe link for more information NHSNearMe


Pre-bookable Appointments

We are now offering pre-bookable appointments up to 4 weeks ahead. This allows you to plan routine appointments in advance.
 
Please ensure if you cannot make your appointment for any reason that you call us to cancel, so that we can then offer your appointment to another patient.

COVID Vaccination Passports
Please do not contact your GP Practice to ask for a COVID vaccination passport or status certificate – they will not be able to provide any standard document. International certification standards have not yet been agreed.
The Scottish Government is working to support the re-opening of international travel once it is safe to do so. We are working with the other UK Nations and with the World Health Organisation to agree on potential future COVID certification requirements for international travel.
As part of this, we are developing a technical solution that could allow people to access their COVID vaccination status directly.
Please find the link to further COVID vaccine FAQs below.

Unpaid carers can self-register for the COVID-19 vaccine

From Monday 15 March, unpaid carers will be able to self-register for the COVID-19 vaccine either online or through the vaccination help line. A new page has been added on the website for information on who qualifies as an unpaid carer and what the self-registration process is like. You can find that here.

https://www.nhslothian.scot/Coronavirus/Vaccine/Pages/UnpaidCarers.aspx


COVID-19 Vaccinations

 

As the roll out of COVID-19 Vaccinations continues, we respectfully request that patients do not contact the Practice for details of this programme, as COVID vaccination responsibility does not sit with us.

 

We have only been tasked with vaccinating those aged 75 or over and those who are shielding and we have completed the first vaccination of these groups in full.

 

We have no vaccines for anyone out with these groups as they are all being diverted to the mass vaccination centres. For further information please visit the NHS Inform website by clicking here or contact the helpline on 0800 030 8013 or email loth.covidvaccenquiries@nhslothian.scot.nhs.uk.

 

If you think you have been missed as part of the vaccination process you can fill out the form on the below link.

 

https://www.nhsinform.scot/covid-19-vaccine/invitations-and-appointments/missing-appointment-details


COVID 19 Vaccine Clinics Outside South Queensferry

Handicabs are offering a free service to take elderly or disabled patients to vaccination clinics outwith South Queensferry.  This service is for any person who has challenges with getting out and about due to age, disability, health issues, additional support needs or geographic remoteness.  Patients do not need to be registered with Handicabs to use this service.

Bookings are subject to availability so they recommend you call as soon as you have your vaccination appointment.  Please call 0131 447 9949 to book.  Please click here to visit the Handicabs site.

 


Royal Hospital for Children and Young People

This new hospital is now open and located at 50 Little France Crescent, Edinburgh bio Quarter, Edinburgh, EH16 4TJ.  Telephone 0131 536 1000.  For more details please click on the link below:

Royal Hospital for Chidren and Young People


Organ Donation Legislation Changes 26 March 2021 

The law is changing to an opt-out system, also known as deemed authorisation. Members of the public who do not wish to be considered as a donor should opt-out, either on the organ donor register or in another form of writing. For further information please click on the link below:

https://www.organdonationscotland.org/


Hayfever

 

If you suffer hayfever symptoms and are registered with a GP practice you can use the Pharmacy First service offered by local community pharmacies.  Your local pharmacist will give you advice and provide medicine to treat your hayfever symptoms free of charge.  For children under 1 year old with allergies or  hayfever symptoms please book a telephone or video appointment with a GP.

 

You usually only need to see your GP if:

  • you can't control your symptoms with over-the-counter medications, or you have troublesome side effects caused by the medication
  • you are experiencing persistent complications of hay fever, such as worsening asthma or repeated episodes of sinusitis
  • the pattern of your symptoms is unusual, such as occurring during the winter or only at your workplace (it is likely that another substance other than pollen is responsible, and further testing will be needed to confirm this)

For more information and self-help with hay-fever please click on the links below:

https://www.nhsinform.scot/self-help-guides/self-help-guide-hay-fever

https://www.nhsinform.scot/illnesses-and-conditions/immune-system/hay-fever


Thrush

If you are female aged between 16 and 60 you can buy antifungal medicine from pharmacies if you have had thrush diagnosed in the past and you know the symptoms.

For more details of symptoms of thrush please click on the link to the NHS website below:

Symptoms of Thrush


Urinary Tract Infections

Woman aged between 16 and 65 with any of the following symptoms can contact any pharmacy to receive treatment for a UTI:

  • burning or stinging sensation on passing urine
  • need to pass urine urgently
  • need to pass urine frequently.

If you are pregnant, have visible blood in your urine or have recurrent UTIs then please contact the surgery to make an appointment with a clinician.

For more details of UTI symptoms please click on the link below:

UTI Symptoms

MIA logo

NHS Lothian is asking anyone with a minor injury to Call MIA first to get advice about minor injuries quickly and safely.


Call MIA is an online video consultation service for patients aged 12 years and over who have an injury less than 14 days old. It is carried out by a qualified Nurse Practitioner who can provide advice in minutes on injuries including:

• strains, sprains and suspected broken bones of arms and legs
• wounds and minor burns
• minor bumps to head and face
• simple eye injuries
• insect bites and stings

A lot of minor injuries can be treated from the comfort of your own home or with the help of a local pharmacist. If you do need to be examined in person, Call MIA will arrange a suitable appointment at a minor injuries service so you don’t need to wait when you attend.

To discuss your injury and arrange an appointment if required call 111 after initial message press 9 to continue then Option 2 and Option 2 again.

If your minor injury is over 14 days old, please contact your local GP.

Children aged 12 years and under should attend one of the services at the Royal Hospital for Children and Young People (located next to the Royal Infirmary of Edinburgh at Little France), Western General Hospital or St John’s Hospital.

 


Patients Requesting Face Mask Exemption

There is no requirement for GPs to provide exemption letters. Please click on the following link below for more information.

Face coverings

"You must wear a face covering when using public transport in order to prevent the transmission of the virus. For children under 5 years of age or those with particular health conditions who cannot put on, wear or remove a face covering because of any physical or mental illness or impairment or disability or without severe distress an exemption applies. 

There is no requirement to obtain evidence in the form of a letter from a doctor or government that you are exempt. If you have a condition which means you cannot wear a face covering you need only advise if asked that you cannot wear a face covering because you are exempt for one of the reasons listed above."


A Note to our Patients

Whilst our doors are currently closed, we are working at full capacity, just in a different way to which we operated before Covid-19. 

  • We are now consulting in the main by telephone and video and we are also still seeing a small number of patients face to face.
  • We are using these different consulting methods to limit the footfall to surgery, to ensure that we can follow social distancing rules and primarily to ensure the safety of patients and staff.
  • We ask that you do not hesitate to call us if you have a health concern, though we also ask that you consider the urgency of your health concern. As demand continues to increase, same day appointments should only be used for an urgent concern. This enables those who really need it to use this service.
  • If you are invited into the surgery, we ask, if you are able, to wear some sort of face covering whilst you are in attendance.

We would like to take the opportunity at this time, to once again thank all of our patients for their cooperation during these unusual times.


 

(Site updated 04/05/2021)
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