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Noticeboard

As of the 5th April 2018 , South Queensferry's Practice Boundary will no longer take in the town of Kirkliston.

Existing patients living in Kirkliston will still remain registered but any new patients are asked to register with Kirkliston Medical Practice.

Any change of address which is outside our boundary will result in the patient being notified to register at a practice within their area. We will continue to care for patients outside our boundary in Kirkliston as long as they remain at the address they were registered at before the boundary change took place.

Appointments

Our appointments system is designed to offer you a range of options in accessing our services:

  • Early Morning: 07:00 - 08:00 pre-bookable 8 weeks in advance.
  • Routine Appointments: Daily pre-bookable 8 weeks in advance.
  • Same-day Appointments: Each morning our system offers appointments to meet daily demand. From 08:00 onwards, please call 0131 537 4407 or book at reception desk.
  • Emergency - Duty doctor: Each day we operate an emergency surgery for symptoms that cannot wait until the next available routine appointment.  Please be aware that our receptionist will need details of your emergency to allow the doctor to prioritise the surgery. 

Drop-in Surgery

A 5 minute appointment in our drop-in surgery between 08:30 - 10:00 is provided Monday to Friday. This will be a first-come first-served system so please be prepared to wait your turn. You will be asked for a brief description of your symptoms at time of bookingThis service is for a 5 minute appointment to discuss one medical issue only.

This surgery is not pre-bookable.

Self Check-In

Rather than wait in a queue at the reception desk, patients who only require to check-in for an appointment with a GP, nurse or phlebotomist can use our self check-in screen located to the left of the reception desk.  Follow the blue footprints on the surgery floor to take you to the self-check-in machine.

It is the responsibility of the patient to check in for all appointments.

Please check in at reception or use the self check-in machine.

If you fail to check-in this may result in you not being seen.

Telephone Consultations

Each day we offer telephone consultations with a doctor. Please call 0131 537 4407 or book at reception desk. You will be asked for a brief description of your symptoms/reason for call at time of booking and please ensure you can take the call at the time given by reception.

Advance Bookings

Appointments may be booked up to 8 weeks in advance for a doctor, practice nurse or phlebotomist.  Please call 0131 537 4407 or book at reception desk.

Delays

If you are still sitting in the waiting room 20 minutes after your appointment time, please speak to reception.  Sometimes the doctor is running late as he or she has had to deal with problems that take up more than the allotted appointment time.  Sometimes mistakes are made, so please, speak to us and do not wait too long before asking for an explanation.

Chaperones

If you feel it is appropriate, you may ask your doctor for a chaperone to be present during your consultation or examination.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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